Skip to main content

Compliance and Documentation Guide

Overview​

This guide outlines the compliance requirements and documentation standards for the Toto ecosystem to ensure regulatory adherence and operational excellence.

1. Regulatory Compliance​

GDPR Compliance (General Data Protection Regulation)​

Data Protection Requirements​

// src/lib/compliance/gdpr.ts
export class GDPRComplianceService {
  // Data subject rights implementation
  async handleDataSubjectRequest(request: {
    type: 'access' | 'rectification' | 'erasure' | 'portability' | 'restriction';
    userId: string;
    data?: any;
  }): Promise<any> {
    switch (request.type) {
      case 'access':
        return await this.provideDataAccess(request.userId);
      case 'rectification':
        return await this.rectifyData(request.userId, request.data);
      case 'erasure':
        return await this.eraseData(request.userId);
      case 'portability':
        return await this.exportData(request.userId);
      case 'restriction':
        return await this.restrictProcessing(request.userId);
    }
  }

  private async provideDataAccess(userId: string): Promise<any> {
    // Provide complete data access to user
    const userData = await this.collectUserData(userId);
    return {
      personalData: userData,
      processingPurposes: this.getProcessingPurposes(),
      retentionPeriods: this.getRetentionPeriods(),
      dataSharing: this.getDataSharingInfo()
    };
  }

  private async rectifyData(userId: string, correctedData: any): Promise<void> {
    // Update user data with corrections
    await this.updateUserData(userId, correctedData);
    await this.logDataProcessing('rectification', userId, correctedData);
  }

  private async eraseData(userId: string): Promise<void> {
    // Implement right to be forgotten
    await this.anonymizeUserData(userId);
    await this.deletePersonalData(userId);
    await this.logDataProcessing('erasure', userId);
  }

  private async exportData(userId: string): Promise<any> {
    // Export user data in machine-readable format
    const userData = await this.collectUserData(userId);
    return {
      format: 'JSON',
      data: userData,
      timestamp: new Date().toISOString()
    };
  }

  private async restrictProcessing(userId: string): Promise<void> {
    // Restrict data processing for user
    await this.setProcessingRestriction(userId, true);
    await this.logDataProcessing('restriction', userId);
  }

  // Data processing consent management
  async manageConsent(userId: string, consent: {
    marketing: boolean;
    analytics: boolean;
    essential: boolean;
  }): Promise<void> {
    await this.updateConsentPreferences(userId, consent);
    await this.logConsentChange(userId, consent);
  }

  // Data breach notification
  async reportDataBreach(breach: {
    description: string;
    affectedUsers: string[];
    severity: 'low' | 'medium' | 'high';
    discoveredAt: Date;
  }): Promise<void> {
    // Log breach internally
    await this.logDataBreach(breach);
    
    // Notify authorities if required (within 72 hours)
    if (breach.severity === 'high') {
      await this.notifyDataProtectionAuthority(breach);
    }
    
    // Notify affected users
    await this.notifyAffectedUsers(breach);
  }

  private async collectUserData(userId: string): Promise<any> {
    // Collect all user data from various sources
    return {
      profile: await this.getUserProfile(userId),
      cases: await this.getUserCases(userId),
      donations: await this.getUserDonations(userId),
      activity: await this.getUserActivity(userId),
      preferences: await this.getUserPreferences(userId)
    };
  }
}

Privacy Policy Implementation​

// src/components/compliance/PrivacyPolicy.tsx
import React, { useState, useEffect } from 'react';

export function PrivacyPolicy() {
  const [consent, setConsent] = useState({
    essential: true,
    analytics: false,
    marketing: false
  });

  const handleConsentChange = async (type: keyof typeof consent, value: boolean) => {
    const newConsent = { ...consent, [type]: value };
    setConsent(newConsent);
    
    // Update consent in backend
    await fetch('/api/compliance/consent', {
      method: 'POST',
      headers: { 'Content-Type': 'application/json' },
      body: JSON.stringify({ [type]: value })
    });
  };

  return (
    <div className="privacy-policy">
      <h1>Privacy Policy</h1>
      
      <section>
        <h2>Data We Collect</h2>
        <ul>
          <li>Personal information (name, email, phone)</li>
          <li>Pet rescue case information</li>
          <li>Donation transaction data</li>
          <li>Usage analytics (with consent)</li>
        </ul>
      </section>

      <section>
        <h2>How We Use Your Data</h2>
        <ul>
          <li>Essential services (required for app functionality)</li>
          <li>Analytics (optional, for improving our service)</li>
          <li>Marketing communications (optional)</li>
        </ul>
      </section>

      <section>
        <h2>Your Rights</h2>
        <ul>
          <li>Access your data</li>
          <li>Correct inaccurate data</li>
          <li>Delete your data</li>
          <li>Export your data</li>
          <li>Restrict processing</li>
        </ul>
      </section>

      <section>
        <h2>Consent Preferences</h2>
        <div className="consent-options">
          <label>
            <input
              type="checkbox"
              checked={consent.essential}
              disabled
            />
            Essential cookies (required)
          </label>
          
          <label>
            <input
              type="checkbox"
              checked={consent.analytics}
              onChange={(e) => handleConsentChange('analytics', e.target.checked)}
            />
            Analytics cookies (optional)
          </label>
          
          <label>
            <input
              type="checkbox"
              checked={consent.marketing}
              onChange={(e) => handleConsentChange('marketing', e.target.checked)}
            />
            Marketing cookies (optional)
          </label>
        </div>
      </section>
    </div>
  );
}

PCI DSS Compliance (Payment Card Industry Data Security Standard)​

Payment Data Security​

// src/lib/compliance/pci.ts
export class PCIComplianceService {
  // Secure payment data handling
  async processPayment(paymentData: {
    amount: number;
    currency: string;
    paymentMethod: 'stripe' | 'stellar';
    donorInfo: {
      email: string;
      name?: string;
    };
  }): Promise<{ success: boolean; transactionId?: string; error?: string }> {
    try {
      // Validate payment data
      await this.validatePaymentData(paymentData);
      
      // Process payment securely
      const result = await this.processSecurePayment(paymentData);
      
      // Log transaction securely
      await this.logSecureTransaction(result);
      
      return { success: true, transactionId: result.id };
    } catch (error) {
      await this.logPaymentError(error);
      return { success: false, error: error.message };
    }
  }

  private async validatePaymentData(paymentData: any): Promise<void> {
    // Validate payment data according to PCI DSS requirements
    if (!paymentData.amount || paymentData.amount <= 0) {
      throw new Error('Invalid payment amount');
    }
    
    if (!paymentData.currency || !['USD', 'EUR', 'GBP'].includes(paymentData.currency)) {
      throw new Error('Invalid currency');
    }
    
    if (!paymentData.donorInfo.email) {
      throw new Error('Donor email is required');
    }
  }

  private async processSecurePayment(paymentData: any): Promise<any> {
    // Process payment through secure payment processor
    if (paymentData.paymentMethod === 'stripe') {
      return await this.processStripePayment(paymentData);
    } else if (paymentData.paymentMethod === 'stellar') {
      return await this.processStellarPayment(paymentData);
    }
    
    throw new Error('Unsupported payment method');
  }

  private async processStripePayment(paymentData: any): Promise<any> {
    // Implement Stripe payment processing
    // Never store card details locally
    return { id: 'stripe_txn_' + Date.now() };
  }

  private async processStellarPayment(paymentData: any): Promise<any> {
    // Implement Stellar payment processing
    return { id: 'stellar_txn_' + Date.now() };
  }

  // Secure logging for PCI compliance
  private async logSecureTransaction(transaction: any): Promise<void> {
    // Log only non-sensitive transaction data
    const logData = {
      transactionId: transaction.id,
      amount: transaction.amount,
      currency: transaction.currency,
      timestamp: new Date().toISOString(),
      status: transaction.status
    };
    
    await this.writeToSecureLog(logData);
  }

  private async logPaymentError(error: any): Promise<void> {
    // Log payment errors without sensitive data
    const errorLog = {
      error: error.message,
      timestamp: new Date().toISOString(),
      severity: 'error'
    };
    
    await this.writeToSecureLog(errorLog);
  }

  private async writeToSecureLog(data: any): Promise<void> {
    // Write to secure, encrypted log storage
    console.log('Secure log:', data);
  }
}

SOC 2 Compliance (Service Organization Control 2)​

Security Controls Implementation​

// src/lib/compliance/soc2.ts
export class SOC2ComplianceService {
  // Security controls for SOC 2 Type II
  async implementSecurityControls(): Promise<void> {
    // CC6.1 - Logical and Physical Access Controls
    await this.implementAccessControls();
    
    // CC6.2 - System Access Controls
    await this.implementSystemAccessControls();
    
    // CC6.3 - Data Transmission Controls
    await this.implementDataTransmissionControls();
    
    // CC6.4 - Data Processing Controls
    await this.implementDataProcessingControls();
    
    // CC6.5 - Data Storage Controls
    await this.implementDataStorageControls();
  }

  private async implementAccessControls(): Promise<void> {
    // Implement role-based access control
    console.log('Implementing access controls...');
  }

  private async implementSystemAccessControls(): Promise<void> {
    // Implement system-level access controls
    console.log('Implementing system access controls...');
  }

  private async implementDataTransmissionControls(): Promise<void> {
    // Implement data transmission security
    console.log('Implementing data transmission controls...');
  }

  private async implementDataProcessingControls(): Promise<void> {
    // Implement data processing security
    console.log('Implementing data processing controls...');
  }

  private async implementDataStorageControls(): Promise<void> {
    // Implement data storage security
    console.log('Implementing data storage controls...');
  }

  // Audit trail for SOC 2 compliance
  async logAuditEvent(event: {
    action: string;
    resource: string;
    userId: string;
    timestamp: Date;
    details: any;
  }): Promise<void> {
    const auditLog = {
      ...event,
      id: crypto.randomUUID(),
      ipAddress: await this.getClientIP(),
      userAgent: await this.getUserAgent()
    };
    
    await this.writeAuditLog(auditLog);
  }

  private async writeAuditLog(log: any): Promise<void> {
    // Write to tamper-proof audit log
    console.log('Audit log:', log);
  }
}

2. Documentation Standards​

API Documentation​

OpenAPI Specification​

# docs/api/openapi.yaml
openapi: 3.0.0
info:
  title: Toto API
  description: API for Toto pet rescue platform
  version: 1.0.0
  contact:
    name: Toto API Support
    email: api-support@betoto.pet
  license:
    name: MIT
    url: https://opensource.org/licenses/MIT

servers:
  - url: https://app.betoto.pet/api
    description: Production server
  - url: https://stg.app.betoto.pet/api
    description: Staging server

paths:
  /cases:
    get:
      summary: Get cases
      description: Retrieve a list of pet rescue cases
      parameters:
        - name: limit
          in: query
          description: Number of cases to return
          required: false
          schema:
            type: integer
            minimum: 1
            maximum: 100
            default: 20
        - name: page
          in: query
          description: Page number
          required: false
          schema:
            type: integer
            minimum: 1
            default: 1
        - name: status
          in: query
          description: Filter by case status
          required: false
          schema:
            type: string
            enum: [active, resolved, pending]
        - name: animalType
          in: query
          description: Filter by animal type
          required: false
          schema:
            type: string
            enum: [dog, cat, bird, other]
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
                properties:
                  cases:
                    type: array
                    items:
                      $ref: '#/components/schemas/Case'
                  pagination:
                    $ref: '#/components/schemas/Pagination'
        '400':
          description: Bad request
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '500':
          description: Internal server error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'

    post:
      summary: Create case
      description: Create a new pet rescue case
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateCaseRequest'
      responses:
        '201':
          description: Case created successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Case'
        '400':
          description: Bad request
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'

components:
  schemas:
    Case:
      type: object
      required:
        - id
        - title
        - description
        - location
        - animalType
        - urgency
        - status
        - createdAt
        - updatedAt
      properties:
        id:
          type: string
          description: Unique case identifier
          example: "case_123456789"
        title:
          type: string
          description: Case title
          example: "Abandoned dog needs home"
        description:
          type: string
          description: Detailed case description
          example: "Found a friendly dog in the park, needs a loving home"
        location:
          type: string
          description: Case location
          example: "New York, NY"
        animalType:
          type: string
          enum: [dog, cat, bird, other]
          description: Type of animal
          example: "dog"
        urgency:
          type: string
          enum: [low, medium, high, critical]
          description: Urgency level
          example: "medium"
        status:
          type: string
          enum: [active, resolved, pending]
          description: Case status
          example: "active"
        images:
          type: array
          items:
            type: string
          description: Case images URLs
          example: ["https://example.com/image1.jpg"]
        guardianId:
          type: string
          description: Guardian user ID
          example: "user_123456789"
        createdAt:
          type: string
          format: date-time
          description: Creation timestamp
          example: "2023-01-01T00:00:00Z"
        updatedAt:
          type: string
          format: date-time
          description: Last update timestamp
          example: "2023-01-01T00:00:00Z"

    CreateCaseRequest:
      type: object
      required:
        - title
        - description
        - location
        - animalType
        - urgency
      properties:
        title:
          type: string
          minLength: 1
          maxLength: 100
          description: Case title
          example: "Abandoned dog needs home"
        description:
          type: string
          minLength: 10
          maxLength: 1000
          description: Detailed case description
          example: "Found a friendly dog in the park, needs a loving home"
        location:
          type: string
          minLength: 1
          maxLength: 100
          description: Case location
          example: "New York, NY"
        animalType:
          type: string
          enum: [dog, cat, bird, other]
          description: Type of animal
          example: "dog"
        urgency:
          type: string
          enum: [low, medium, high, critical]
          description: Urgency level
          example: "medium"
        images:
          type: array
          items:
            type: string
          maxItems: 5
          description: Case images URLs
          example: ["https://example.com/image1.jpg"]

    Pagination:
      type: object
      properties:
        page:
          type: integer
          description: Current page number
          example: 1
        limit:
          type: integer
          description: Items per page
          example: 20
        total:
          type: integer
          description: Total number of items
          example: 100
        totalPages:
          type: integer
          description: Total number of pages
          example: 5
        hasNext:
          type: boolean
          description: Whether there is a next page
          example: true
        hasPrev:
          type: boolean
          description: Whether there is a previous page
          example: false

    Error:
      type: object
      required:
        - error
        - message
      properties:
        error:
          type: string
          description: Error code
          example: "VALIDATION_ERROR"
        message:
          type: string
          description: Error message
          example: "Invalid input data"
        details:
          type: object
          description: Additional error details
          example: {"field": "title", "reason": "required"}

  securitySchemes:
    BearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
    ApiKeyAuth:
      type: apiKey
      in: header
      name: X-API-Key

security:
  - BearerAuth: []
  - ApiKeyAuth: []

Architecture Documentation​

System Architecture Diagram​

graph TB
    subgraph "Client Layer"
        A[Web App] --> B[Mobile App]
        B --> C[Admin Dashboard]
    end
    
    subgraph "API Gateway"
        D[Load Balancer] --> E[API Gateway]
    end
    
    subgraph "Application Layer"
        E --> F[toto-app API]
        E --> G[toto-bo API]
        F --> H[Authentication Service]
        G --> H
    end
    
    subgraph "Data Layer"
        F --> I[(Firestore DB)]
        G --> J[(Firestore DB)]
        H --> K[(User DB)]
    end
    
    subgraph "External Services"
        F --> L[Stripe API]
        F --> M[Stellar Network]
        G --> N[Email Service]
        G --> O[Analytics Service]
    end
    
    subgraph "Infrastructure"
        P[Firebase Hosting] --> A
        Q[Cloud Functions] --> F
        Q --> G
        R[Cloud Storage] --> I
        R --> J
    end

User Documentation​

User Guide Structure​

# Toto User Guide

## Table of Contents
1. Getting Started
2. Creating Cases
3. Managing Donations
4. User Account
5. Privacy & Security
6. Troubleshooting
7. FAQ

## 1. Getting Started

### Creating an Account
1. Visit the Toto website
2. Click "Sign Up"
3. Enter your email and password
4. Verify your email address
5. Complete your profile

### First Steps
- Set up your profile
- Browse available cases
- Learn about the donation process

## 2. Creating Cases

### How to Create a Case
1. Click "Create Case" button
2. Fill in case details:
   - Title (required)
   - Description (required)
   - Location (required)
   - Animal type (required)
   - Urgency level (required)
3. Upload photos (optional)
4. Submit the case

### Case Management
- Edit case details
- Update case status
- Add updates and comments
- Close resolved cases

## 3. Managing Donations

### Making a Donation
1. Browse available cases
2. Click "Donate" on a case
3. Enter donation amount
4. Choose payment method
5. Complete payment

### Donation History
- View past donations
- Download receipts
- Track donation impact

## 4. User Account

### Profile Settings
- Update personal information
- Change password
- Set notification preferences
- Manage privacy settings

### Account Security
- Enable two-factor authentication
- Review login history
- Manage connected accounts

## 5. Privacy & Security

### Data Protection
- How we protect your data
- Your privacy rights
- Data sharing policies
- Cookie preferences

### Security Features
- Secure payment processing
- Encrypted data transmission
- Regular security updates
- Incident reporting

## 6. Troubleshooting

### Common Issues
- Login problems
- Payment issues
- Case creation errors
- Image upload problems

### Getting Help
- Contact support
- Check FAQ
- Report bugs
- Request features

## 7. FAQ

### General Questions
- What is Toto?
- How does it work?
- Is it free to use?
- How are donations used?

### Technical Questions
- System requirements
- Browser compatibility
- Mobile app features
- API access

3. Compliance Monitoring​

Compliance Dashboard​

// src/components/compliance/ComplianceDashboard.tsx
import React, { useState, useEffect } from 'react';

export function ComplianceDashboard() {
  const [complianceStatus, setComplianceStatus] = useState({
    gdpr: { status: 'compliant', lastChecked: new Date() },
    pci: { status: 'compliant', lastChecked: new Date() },
    soc2: { status: 'compliant', lastChecked: new Date() }
  });

  const [auditLogs, setAuditLogs] = useState([]);
  const [dataRequests, setDataRequests] = useState([]);

  useEffect(() => {
    loadComplianceData();
  }, []);

  const loadComplianceData = async () => {
    // Load compliance status and audit logs
    const [status, logs, requests] = await Promise.all([
      fetch('/api/compliance/status').then(r => r.json()),
      fetch('/api/compliance/audit-logs').then(r => r.json()),
      fetch('/api/compliance/data-requests').then(r => r.json())
    ]);

    setComplianceStatus(status);
    setAuditLogs(logs);
    setDataRequests(requests);
  };

  return (
    <div className="compliance-dashboard">
      <h1>Compliance Dashboard</h1>
      
      <section className="compliance-status">
        <h2>Compliance Status</h2>
        <div className="status-grid">
          {Object.entries(complianceStatus).map(([framework, status]) => (
            <div key={framework} className={`status-card ${status.status}`}>
              <h3>{framework.toUpperCase()}</h3>
              <p>Status: {status.status}</p>
              <p>Last Checked: {status.lastChecked.toLocaleDateString()}</p>
            </div>
          ))}
        </div>
      </section>

      <section className="audit-logs">
        <h2>Recent Audit Logs</h2>
        <div className="logs-table">
          <table>
            <thead>
              <tr>
                <th>Timestamp</th>
                <th>Action</th>
                <th>User</th>
                <th>Resource</th>
                <th>Status</th>
              </tr>
            </thead>
            <tbody>
              {auditLogs.map(log => (
                <tr key={log.id}>
                  <td>{new Date(log.timestamp).toLocaleString()}</td>
                  <td>{log.action}</td>
                  <td>{log.userId}</td>
                  <td>{log.resource}</td>
                  <td>{log.status}</td>
                </tr>
              ))}
            </tbody>
          </table>
        </div>
      </section>

      <section className="data-requests">
        <h2>Data Subject Requests</h2>
        <div className="requests-table">
          <table>
            <thead>
              <tr>
                <th>Request ID</th>
                <th>Type</th>
                <th>User</th>
                <th>Status</th>
                <th>Created</th>
                <th>Actions</th>
              </tr>
            </thead>
            <tbody>
              {dataRequests.map(request => (
                <tr key={request.id}>
                  <td>{request.id}</td>
                  <td>{request.type}</td>
                  <td>{request.userId}</td>
                  <td>{request.status}</td>
                  <td>{new Date(request.createdAt).toLocaleDateString()}</td>
                  <td>
                    <button onClick={() => handleRequest(request.id)}>
                      Process
                    </button>
                  </td>
                </tr>
              ))}
            </tbody>
          </table>
        </div>
      </section>
    </div>
  );

  function handleRequest(requestId: string) {
    // Handle data subject request
    console.log('Processing request:', requestId);
  }
}

4. Compliance Checklist​

GDPR Compliance Checklist​

  • Data Protection

    • Data minimization implemented
    • Purpose limitation enforced
    • Storage limitation applied
    • Accuracy maintained
    • Confidentiality protected

  • Data Subject Rights

    • Right to access implemented
    • Right to rectification implemented
    • Right to erasure implemented
    • Right to portability implemented
    • Right to restriction implemented

  • Consent Management

    • Consent collection system
    • Consent withdrawal mechanism
    • Consent records maintained
    • Granular consent options

  • Data Breach Response

    • Breach detection system
    • Notification procedures
    • Authority notification (72 hours)
    • User notification (without delay)

PCI DSS Compliance Checklist​

  • Network Security

    • Firewall configuration
    • Network segmentation
    • Intrusion detection
    • Regular security testing

  • Data Protection

    • Encryption in transit
    • Encryption at rest
    • Key management
    • Data masking

  • Access Control

    • Unique user IDs
    • Strong authentication
    • Access restrictions
    • Regular access reviews

  • Monitoring

    • Log monitoring
    • Intrusion detection
    • File integrity monitoring
    • Security incident response

SOC 2 Compliance Checklist​

  • Security

    • Access controls
    • System monitoring
    • Incident response
    • Change management

  • Availability

    • System monitoring
    • Backup procedures
    • Disaster recovery
    • Capacity planning

  • Processing Integrity

    • Data validation
    • Error handling
    • Quality assurance
    • Monitoring

  • Confidentiality

    • Data classification
    • Access controls
    • Encryption
    • Secure disposal

  • Privacy

    • Data collection
    • Data use
    • Data retention
    • Data disposal

5. Documentation Maintenance​

Documentation Update Process​

// scripts/documentation-updater.ts
export class DocumentationUpdater {
  async updateDocumentation(): Promise<void> {
    console.log('Updating documentation...');

    try {
      // 1. Update API documentation
      await this.updateAPIDocumentation();
      
      // 2. Update user guides
      await this.updateUserGuides();
      
      // 3. Update architecture docs
      await this.updateArchitectureDocs();
      
      // 4. Update compliance docs
      await this.updateComplianceDocs();
      
      // 5. Generate changelog
      await this.generateChangelog();
      
      console.log('Documentation updated successfully');
    } catch (error) {
      console.error('Documentation update failed:', error);
      throw error;
    }
  }

  private async updateAPIDocumentation(): Promise<void> {
    // Update OpenAPI specifications
    console.log('Updating API documentation...');
  }

  private async updateUserGuides(): Promise<void> {
    // Update user guides and help content
    console.log('Updating user guides...');
  }

  private async updateArchitectureDocs(): Promise<void> {
    // Update architecture diagrams and docs
    console.log('Updating architecture documentation...');
  }

  private async updateComplianceDocs(): Promise<void> {
    // Update compliance documentation
    console.log('Updating compliance documentation...');
  }

  private async generateChangelog(): Promise<void> {
    // Generate changelog from git commits
    console.log('Generating changelog...');
  }
}

This compliance and documentation guide ensures the Toto ecosystem meets all regulatory requirements and maintains comprehensive documentation for operational excellence.