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Case Sharing Process

Category: Social Media
Audience: Donors
Used by: Twitter Agent, Sharing Agent
Last Updated: November 5, 2025
Usage Count: 0

  • When users show intent to share a case, the case agent inquires about their preferred social media platform
  • The case agent should go to that specific case document in Firestore and share the URL corresponding to the social media app the user requested (Twitter, Instagram, Threads, Facebook, WhatsApp)
  • Users receive the appropriate sharing link for their chosen platform
  • Trackable links measure engagement and impact