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Totitos System - Complete Guide

Category: Donations
Audience: Donors
Used by: Case Agent, Donation Agent
Last Updated: November 8, 2025
Usage Count: 0

Totitos System - Complete Guide

What are Totitos?​

Totitos are a loyalty reward system that recognizes and rewards donors and supporters for their contributions to animal rescue efforts. They represent your impact and can be redeemed for various benefits.

How to Earn Totitos​

Verified Donations​

  • Base Totitos: Earned based on donation amount
  • Rating Multiplier: Your donor rating multiplies the base Totitos
  • Example: A $100 donation with a 1.5x rating = 150 base Totitos × 1.5 = 225 Totitos

Verified Social Media Shares​

  • Earn Totitos for sharing cases on social media
  • Amount varies by platform and verification
  • Multiple shares may have daily limits

Other Activities​

  • Completing profiles
  • Referring friends
  • Long-term support recognition

Rating Multiplier System​

Your donor rating affects how many Totitos you earn:

  • New Donors: 1.0x multiplier (base rate)
  • Regular Donors: 1.2x - 1.5x multiplier
  • Top Supporters: 1.5x - 2.0x multiplier
  • Rating improves with consistent, verified donations

Totitos Calculation​

Formula: (Base Totitos × Rating Multiplier) = Total Totitos Earned

Example:

  • Donation: $50
  • Base Totitos: 50 (1 Totito per $1)
  • Your Rating: 1.3x
  • Total Earned: 50 × 1.3 = 65 Totitos

Where to See Your Totitos​

  • Profile Page: Check your Totitos balance in your user profile
  • Dashboard: View in the main dashboard
  • Transaction History: See all Totitos earned and redeemed

What Can You Do with Totitos?​

  • Support More Cases: Use Totitos to contribute to additional cases
  • Special Recognition: Higher Totitos may unlock special recognition
  • Future Benefits: Additional redemption options may be added

Important Notes​

  • Totitos are only awarded for verified donations and shares
  • Verification is required - unverified activities don't earn Totitos
  • Totitos balance is permanent and doesn't expire
  • Rating multiplier improves with consistent support
  • Check your profile regularly to see your balance and rating

Troubleshooting​

  • Missing Totitos: Ensure your donation/share was verified
  • Wrong Amount: Check your rating multiplier in your profile
  • Not Showing: Allow 1-3 days after verification for Totitos to appear
  • Questions: Contact support if you have concerns about your Totitos balance