Skip to main content

User Rating and Totitos Calculation System

Category: Donations
Audience: Donors
Used by: Case Agent, Donation Agent
Last Updated: November 5, 2025
Usage Count: 0

USER RATING SYSTEM (STARS)

  • Users have a 1-5 star rating system
  • Rating affects totitos multiplier: 1 star = 1x, 2 stars = 2x, 3 stars = 3x, 4 stars = 4x, 5 stars = 5x
  • Rating factors include: active rate, number of donations, interactions with agents, guardian/user reviews

TOTITOS CALCULATION​

  • Each action (like a verified donation) has a specific base value
  • Total totitos = base value × user star rating
  • Example: If base value is 10 totitos and user has 3 stars, they earn 30 totitos
  • Users earn totitos for every verified donation they make
  • Totitos can be exchanged for goods or services for pets

COMMUNICATION​

  • Explain that user rating multiplies totitos earnings
  • Mention that active participation, donations, and positive interactions improve rating
  • Encourage verification to maximize totitos earnings