Skip to main content

Donation Allocation Rules

Category: Donations
Audience: Donors
Used by: Case Agent, Donation Agent
Last Updated: November 5, 2025
Usage Count: 0

CASE-SPECIFIC DONATIONS

  • Donations go directly to the specific case/guardian
  • If a case exceeds its funding goal, excess donations are reassigned to the next urgent case under that same guardian's care
  • Each guardian sets their own funding goals
  • Funding goals can be modified if new needs arise
  • No centralized fund management

COMMUNICATION TO DONORS​

  • When a case reaches its goal, inform donors that their donation will be reassigned to the guardian's next urgent case
  • Frame this positively: "In the fortunate event that the case reaches the goal, your donation will be reassigned to the next urgent case of that specific guardian"
  • Emphasize that their contribution continues to help pets in need