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Adoption Process - Step by Step Guide

Category: Case Management
Audience: Donors, Guardians
Used by: Case Agent
Last Updated: November 8, 2025
Usage Count: 0

Adoption Process - Step by Step Guide

Overview​

The adoption process connects potential adopters with animals in need of a permanent home. This guide explains how to initiate and complete the adoption process.

Step 1: Find an Animal to Adopt​

  • Browse cases in the Toto app or website
  • Look for animals marked as "available for adoption"
  • Read the animal's story, needs, and requirements
  • Check the guardian's contact information

Step 2: Contact the Guardian​

  • Use the "Contact Guardian" button on the case page
  • Or use the guardian's contact information provided
  • Introduce yourself and express interest in adoption
  • Be prepared to answer questions about your home, lifestyle, and experience

Step 3: Initial Conversation​

The guardian will likely ask about:

  • Your living situation (house, apartment, yard, etc.)
  • Other pets in the home
  • Your experience with animals
  • Your lifestyle and availability
  • Why you're interested in this specific animal

Step 4: Provide Required Information​

Be ready to provide:

  • Proof of residence
  • References (veterinarian, previous adoptions, etc.)
  • Information about your home environment
  • Details about family members or other pets
  • Your commitment to the animal's care

Step 5: Meet the Animal (If Possible)​

  • Arrange a meeting with the guardian and animal
  • This may be in person or via video call
  • Ask questions about the animal's behavior, health, and needs
  • Ensure the animal is a good fit for your home

Step 6: Adoption Application​

  • Complete any required adoption forms
  • Provide all requested documentation
  • Be honest about your situation and capabilities

Step 7: Home Visit (If Required)​

  • Some guardians may request a home visit
  • This ensures the animal will have a safe environment
  • Be open and welcoming during the visit

Step 8: Adoption Agreement​

  • Review and sign the adoption agreement
  • Understand your responsibilities as an adopter
  • Clarify any questions before signing

Step 9: Adoption Fee (If Applicable)​

  • Some cases may have an adoption fee
  • This helps cover medical expenses and care
  • Payment is typically made to the guardian or organization

Step 10: Bringing the Animal Home​

  • Coordinate pickup or delivery with the guardian
  • Ensure you have all necessary supplies ready
  • Follow any care instructions provided
  • Schedule a veterinary checkup soon after adoption

Timeline Expectations​

  • Initial contact to first response: 1-3 days
  • Application review: 3-7 days
  • Home visit (if required): 1-2 weeks
  • Final approval and adoption: 2-4 weeks total

Important Notes​

  • Adoption processes vary by guardian and case
  • Be patient - guardians want to ensure the best home
  • Ask questions - it's important to find the right match
  • Adoption is a commitment - ensure you're ready for the responsibility
  • If adoption doesn't work out, contact the guardian immediately

After Adoption​

  • Stay in touch with the guardian if they request updates
  • Provide a loving, safe home for your new companion
  • Seek help if you encounter challenges
  • Remember: adoption saves lives!